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Unlocking Effective UX Management
Insights from the NNG Course
Effective UX management is more than just leading a team — it’s about fostering a collaborative, innovative environment where everyone feels empowered to contribute. My journey through the “Becoming a UX Coach” course by Nielsen Norman Group (NNG) emphasized the importance of Leadership, coaching, empathy, and effective communication.
Here are some of the key takeaways:
Leadership and Coaching
Building Relationships
Good leadership starts with building strong relationships based on trust and mutual respect. Cultivating these relationships creates a foundation for effective team collaboration and innovation.
Guiding Innovative Design
Effective design leadership involves steering the team towards innovative and effective design solutions. This is achieved by providing a clear vision, setting defined goals, and fostering a creative environment.
Coaching vs. Mentoring
- Coaching: Focuses on helping team members find their own answers through questioning, encouraging self-discovery, and empowerment.
- Mentoring: Provides direct…
